Is inputting my personal information safe when signing up for an account?

Yes, entering your personal information when creating a MyPennMedicine account is completely safe. Penn Medicine takes your privacy and data security very seriously. All information you provide is encrypted and securely transmitted using advanced security technologies such as firewalls, encryption, and secure socket layer (SSL) protocols to protect your data from unauthorized access.

Only you, your care team, and authorized Penn Medicine staff involved in your treatment can view your personal health information. Your account is also protected by your unique username and password, and Penn Medicine strongly recommends that you keep this information private, avoid sharing it with others, and always log out after each session—especially when using a shared or public device.

While Penn Medicine continuously updates its systems to maintain the highest level of security, it’s also important that you do your part by using strong passwords and staying alert to phishing or suspicious messages that might attempt to access your account.