MyChart Features and Benefits

Your MyPennMedicine account is your one-stop, secure online hub for managing your health care—anytime, anywhere. Whether you’re at home, at work, or on the go, MyPennMedicine connects you directly with your Penn Medicine care team, making it easier than ever to stay on top of your health.

With 24/7 access from your smartphone, tablet, or computer, you can handle everything from scheduling appointments to reviewing lab results—all in just a few clicks. These includes;

Care for the Whole Family

  • Manage family health in one place: Request proxy access to help coordinate care for your children, elderly parents, or other loved ones.
  • Stay organized: Schedule appointments, send messages, and track medical records for those you care for.
  • Grant access to others: You can also give another trusted adult permission to view and help manage your account.
  • Teen access: Teens can have their own secure access to certain parts of their medical record, helping them take a more active role in their health.

Fast and Convenient Appointment Scheduling

  • Schedule in-person or virtual visits directly through your account.
  • View upcoming appointments, get reminders, and add them to your personal calendar.
  • Easily cancel or reschedule appointments if needed.

Secure Messaging with Your Care Team

  • Send non-urgent messages to your Penn Medicine providers anytime, day or night.
  • Get responses during regular business hours—no need to wait on hold or make a call.
  • Review previous messages and responses all in one place.
  • Keep your provider updated on home monitoring, medications, or symptoms.

Quick Access to Test Results and Medical Records

  • See your lab results—often within hours after they’re released.
  • Review visit notes, follow-up instructions, and after-visit summaries.
  • View your medications, allergies, immunizations, and health summaries anytime you need them.
  • Download and print your records securely for personal reference or to share with another provider.

Virtual Care and Telemedicine Visits

  • Get care without leaving home through Penn Medicine Virtual Visits.
  • Connect securely with your doctor using video conferencing through your MyPennMedicine account.
  • Access on-demand virtual urgent care when you need help fast.

Prescription Management

  • Request medication renewals and refills in seconds.
  • Review your current prescriptions and instructions.
  • Set up mail-order delivery or check on refill status.

Billing and Payments Made Simple

  • View and manage your Penn Medicine billing statements securely online.
  • Pay bills using a credit card or bank account—no postage or paperwork required.
  • Review your payment history and view insurance details anytime.
  • Learn about financial assistance programs right from your account.

Personalized Wellness Support

  • Receive health reminders and “to-do” lists for screenings, vaccinations, and wellness milestones.
  • Sync your MyPennMedicine account with Apple Health or other health-tracking apps.
  • Access educational resources recommended by your care team.
  • Track your progress toward your personal health goals.

MyPennMedicine Mobile Features

Stay connected to your health on the go with the MyPennMedicine mobile app—available for both iOS and Android devices.

Alternative Login Options

  • Sign in quickly using Face ID, Touch ID, or a four-digit passcode for secure, convenient access.

Apple Watch Integration

  • Get real-time notifications for upcoming appointments, new test results, and messages from your care team.
  • View your medications and visit summaries directly from your wrist.

MyChart Bedside (For Hospital Patients)

  • If you’re admitted to a Penn Medicine hospital, MyChart Bedside helps you stay informed and involved.
  • Review your care schedule, learn about your care team, track vitals and test results, and send non-urgent requests directly to your care providers.

MyChart Care Companion

  • Follow personalized care plans created by your Penn Medicine provider.
  • Get medication reminders, track vital signs, and view educational materials to support your recovery or ongoing care.

Forgot Your Username or Password?

If you’re having trouble logging in, click the “Forgot Username?” or “Forgot Password?” link below the login fields on the MyPennMedicine Login page.
You’ll go through a quick two-step verification process to confirm your identity and reset your information.

Need more help? Contact the MyPennMedicine Support Line at 866-301-6698, available 7 days a week, 7 a.m. to 9 p.m.

Still Need Assistance?

If you’d like help managing your account, setting up the mobile app, or understanding features, check out our MyPennMedicine FAQs or call 800-789-7366 for personalized assistance.