How Can I Contact Penn Medicine?

Penn Medicine offers several convenient ways for patients, families, and the community to get in touch—whether you have questions about appointments, billing, medical records, or general inquiries.

For general questions or help finding a provider, you can visit the Penn Medicine Contact Us page, where you’ll find contact details for hospitals, clinics, and specialty departments across the Penn Medicine network.

If you need to schedule or manage an appointment, call 800-789-7366 (PENN) or use the MyPennMedicine patient portal to book online.

For billing or payment questions, you can contact Penn Medicine Billing Customer Service at 800-406-1177, Monday through Friday, from 8 a.m. to 6 p.m.

For technical assistance with your MyPennMedicine account, call the MyPennMedicine Support Line at 866-614-7606, available 24 hours a day, seven days a week.

You can also visit any Penn Medicine location in person for direct assistance or explore the website for specific contact details by department or facility.